Case I:A Mid size IT Company:A mid size IT company based out of Pune and catering to various clients in the USA,UK and Australia had problems in controlling the attrition and also moving up the value chain in their clients expectations. As a result, the C SAT scores ( Customer Satisfaction Scores) were getting low […]
Introduction: A Software Product Company , founded in 1993 which is catering to Financial ,Telecom ,Health care and automotive industries in India,UK,South Africa and USA was helped by Quantum from designing to implementation of Balanced Score Card. The company is based out of Pune,Noida and Bangalore in India and has overseas offices in London,San Jose, Singapore […]
A big business house in The Philippines has a software arm . Sometime back they had defined it’s vision,mission,values and policies and left it to the senior team members to cascade it down. The senior members, not very sure of the correct way to align the communication used the broader terms but missed on “How” […]
This case study scenario is designed to help students and younger engineers build business problem-solving skills through engineering scenarios. While created to mimic real-life situations, this scenario is hypothetical and for educational purposes only. Scenario Our client is one of the world’s largest pharmaceutical companies. Based in the US, the client has a wide range […]
Case study on training done in one of the world’s biggest automotive giant’s IT group on SAP HANA and SAP BI for their Pune (India) location. The company’s IT systems are based on SAP and has the worldwide licenses and the IT infrastructure is supposed to be scaled up based on the business needs in […]